Thursday, January 17, 2008

Usability vs User Experience (UX)

These are 2 terms that were introduced during our 1st nm4210 class. I first met them when I took CS3240 and NM2217. Its pretty confusing initially, but there's always Google. Heh. Some quick definition:

Usability: the ease of use of a product
User Experience: something (feelings towards the product) that makes you feel happy or enjoyable while using a product


A quick analogy:

Usability: Driving a car via CTE from A to B (exclude the peak hour jam and erp charges, heh) It gets you from A to B quickly, but its pretty boring driving on expressways.

User Experience: Driving a car via small/trunk roads from A to B. There's more things to see and feel, such as the shopping malls, heartlanders, more greenary etc etc. But the time taken will definitely be longer (most of the time)


But question is, can we have the best of both worlds? Are we able to combine UX & Usability together to create a product that can win the hearts of many? It's not as easy as it seems, but it's not impossible. The one product that you and I can think of off our mind that has achieved that is, the iPod,
and most definitely, the iPhone as well. =)



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